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Myver Privacy Policy

Last Updated: 16/10/25

IDERA TECH LTD ("Myver", "we", "our", or "us") is committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR), the Nigeria Data Protection Act (NDPA), and where applicable, the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, share, and protect your personal data when you use the Myver application, website, products, and services (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information when you use Myver:
  • Personal Identification Information
    • Full name, date of birth, gender, nationality.
    • Government-issued IDs (e.g., BVN, NIN, passport, driver's license).
  • Contact Information
    • Phone number, email address, residential address, postal code.
  • Financial Information
    • Bank account details, wallet balances, transaction history.
    • Card details (processed securely via Paystack).
    • Savings and deposit details (via VFD).
  • Device & Technical Information
    • IP address, device ID, operating system, mobile carrier, app usage logs.
  • Biometric Data
    • Facial recognition or fingerprint verification for security/KYC (with consent).
  • Communications Data
    • Customer support chats, emails, and phone interactions.
  • Third-Party Data
    • Information obtained from partners (Xpress Wallet, Providus Bank, VFD, Paystack) and regulatory authorities to comply with KYC/AML obligations.

How We Use Your Information

We use your personal data to:
  • Provide, operate, and improve Myver's Services.
  • Verify your identity and conduct KYC/AML checks.
  • Process transactions, savings, deposits, and payments.
  • Enable wallet funding, withdrawals, and card transactions.
  • Communicate with you regarding your account, security, and support.
  • Prevent fraud, money laundering, terrorism financing, and unauthorized access.
  • Personalize your user experience and deliver targeted service updates.
  • Comply with legal and regulatory obligations (CBN, NDPR, NDPA, AML/CFT).

Legal Basis for Processing

We process your personal data under one or more of the following legal bases:
  • Consent: where you provide explicit consent (e.g., biometrics).
  • Contractual necessity: to provide Services you request.
  • Legal obligation: to comply with regulatory requirements.
  • Legitimate interest: to prevent fraud, ensure security, and improve Services.

How We Share Your Information

We may share your data with:
  1. Our Financial Partners
    • Xpress Wallet & Providus Bank: for wallet and payment services.
    • VFD Microfinance Bank: for savings accounts, fixed deposits, and POS services.
    • Paystack: for card payment processing.
  2. Regulatory Authorities
    • Central Bank of Nigeria (CBN), NDPC, EFCC, law enforcement agencies.
  3. Third-Party Service Providers
    • Cloud hosting, analytics, fraud detection, identity verification vendors.
  4. Corporate Transactions
    • In case of a merger, acquisition, or sale of assets.
We will never sell your personal data to third parties.

International Data Transfers

Where personal data is transferred outside Nigeria (e.g., to cloud providers or international payment networks), we will ensure adequate protection consistent with NDPR/NDPA and, where applicable, GDPR, including standard contractual clauses or other safeguards.

Data Retention

  • We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  • KYC/transaction records may be retained for at least 5 years in compliance with CBN and AML/CFT regulations.

Your Rights

Subject to applicable law, you have the following rights:
  • Right to Access: request a copy of the personal data we hold.
  • Right to Rectification: correct incomplete or inaccurate data.
  • Right to Erasure: request deletion of your data (subject to legal/regulatory retention).
  • Right to Restrict Processing: limit how we use your data.
  • Right to Data Portability: receive your data in a structured format.
  • Right to Withdraw Consent: where processing is based on consent.
Requests can be made by contacting us (see Section 11).

Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and enhance security. Details are provided in our Cookie Policy.

Security of Your Information

We implement industry-standard technical and organizational measures to protect your personal data, including:
  • Encryption of sensitive data.
  • Secure authentication and access controls.
  • Regular monitoring, penetration testing, and security audits.
However, no system is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect data from minors. If we become aware that a child's data has been collected, we will delete it immediately.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be communicated via in-app notifications, email, or website posting. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.